For delegate to enjoy the Super Early Bird rate and secure a seat, payment has to be made within the payment terms stated in the invoice or before 11 Apr 2023*, whichever is earlier, else the next higher tier rate applies, depending on the actual payment date. 

Please email us at [email protected] if you need to delay payment with reasons stated for our consideration. If the participant’s budget is restricted by the financial year and cannot make payment in time by the school, INTASE will issue a receipt to participants who choose to make payment on their accord and make claims from their schools at a later date. 

If payment is not made before the event, the e-tickets will be automatically made void and will not be able to register for entrance into the event.

For cancellations made more than 7 days after your registration is received by INTASE and

• payment has been made by delegate(s), INTASE will not provide any refunds to the delegate(s)
• payment has not been made by delegate, the invoiced fee remains payable in full by the delegate(s).

Should you wish to cancel your registration within the 7 day cooling off period after your online registration, we will refund your registration fee less an administration fee of SGD50 per delegate.

Any cancellation must be made in writing to [email protected] and acknowledged by INTASE.

After successful online registration, downgrade of registration package to a lower value is not allowed.

However, we allow upgrade of registration package to a higher value, subject to availability.

For non-attendance with no notifications received and acknowledged by INTASE on cancellations within 7 days from online registration, the invoiced fee remains payable in full by the delegate(s).

INTASE will issue receipt as proof to any delegate who is unable to attend and who has paid in full.

For substitution requests, please kindly forward your registration confirmation email to [email protected]

In your email, please state
1) the original participant’s name and reference number
2) the substitute’s name, designation, email address, contact no and the day(s) that the replacement will be attending

Once we receive your request, we will process your substitution request within 5 business working days. After the update, you may click on the same link on the registration confirmation to download the revised e-ticket.

The first amendment will be complimentary but subsequent amendments will incur an administrative fee of SGD30/change.

INTASE reserves the right to cancel the event due to the rarest unforeseen circumstances beyond its control. In the rarest circumstance of the event being cancelled, a refund of the *conference fee paid (minus any telegraphic bank fees and wire fees) will be made but no compensation will be paid for any additional costs incurred such as non-refundable airfares and hotel accommodation room charges, etc.

*If the conference fee was paid via credit card, any incurred credit card payment agent fee will not be refundable. If the conference fee was paid via telegraphic transfer, any bank transfer fees or wire fees will not be refundable.

INTASE reserves the right to postpone the event due to the rarest unforeseen circumstances beyond its control. In the event being postponed, all paid registrations will be automatically transferred to the event with the new dates. No refunds will be issued for paid registrations. If the attendees can’t make it on the new dates, substitution of attendees is allowed without penalty.

All speakers and topics are correct at the time of printing. INTASE reserves the right to substitute speakers and cancel or change the venue, content and timing of the programme for reasons beyond its control.

The organizers will not accept liability for non-approval of visas, individual transport delays and transport disruption, and in such circumstances our normal cancellation rules and penalties apply. Where matters beyond the reasonable control of the organizers impair or prevent the organizers from being able to perform their obligation under events, the client releases the organizers from any liability, incidental or consequential to such matters.