DR. HOWIE KNOFF'S CONGRESS SPEECH 2

THE SEVEN C’S OF SUCCESS: STRENGTHENING STAFF RELATIONSHIPS TO ENSURE STUDENT SUCCESS

CONGRESS | 17 APR 2019

While there are any number of scientifically-based approaches to help us make schools more effective, what really determines the success of students, staff, schools, and districts? Ultimately, it is all about the people in those settings, how they get along, and whether or not they function as a team.

A team is “a highly communicative group of people with different backgrounds, skills, and abilities with a common purpose who are working together to achieve clearly defined goals.” There is a difference between a “team” and a “work-group.” While teams are able to work together under both calm and challenging circumstances, work-groups often disintegrate at the first sign of storm or stress. Indeed, teams have characteristics and processes, developed over time, that help them to be successful.

This presentation will introduce the “Seven C’s of Success.” These are the processes that help teams to be successful, and that work-groups need to develop. The “Seven C’s” are: Communication, Caring, Commitment, Collaboration, Consultation, Consistency, and Celebration. Each of these elements will be described and discussed in detail in the context of individual professionals, school-based teams, and larger systems like schools and districts. Examples of the successful and unsuccessful use of these elements will be addressed. And, the audience will be encouraged to share their own positive and negative examples.

In the end, this presentation will emphasize that “process guides content.” That is, even the best, evidence-based approaches, strategies, and interventions in our schools are implemented by people. If the professionals doing the implementation are not working with the Seven C’s, they either will not be successful, or their success will take so much time and effort that they will likely give up in the process.

Participants will learn:
‣ Key Components of School Improvement
‣ The Seven C’s of Student and Staff Success
‣ The Characteristics of Effective Services, Supports, Strategies, and Programs
‣ The Seven C’s of School and System Success
‣ The Characteristics of Effective Teams and Staff Interactions within Teams

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